Emergency & Urgent Care

How We Can Help

We are NOT an urgent care or emergency facility.

We are a primary care provider. If you are an established client, we encourage you to contact us with medical emergencies during business hours. For after-hours care, see the recommended Urgent Care/Emergency facility list.

If you are not an established client and your pet is experiencing a medical emergency, we recommend you contact your pets primary care provider or an urgent care/emergency facility from the list below.

After-Hours

Rochester Emergency Veterinary Services

Rochester NY 14607
585-775-0020
Weekdays – 7pm-7am
Weekends – open 24 hours

Ark Urgent Care (will see exotics, cats & dogs)

Rochester NY 14467
585-487-8700
Monday, Friday & Saturday – 8am-10pm
Tuesday, Wednesday & Thursday – 8am-8pm
Sunday – 9am-10pm

Animal Intermediate Care (Call for exotics.  No birds or reptiles)

Webster NY 14580
585-684-7901
Call for hours

Orchard Park Animal Hospital (exotics, cats & dogs)

Orchard Park NY 14127
716-662-6660
Open 24 hours