Emergency & Urgent Care
Emergency Care
If you believe your pet is experiencing a medical emergency during business hours, please call our clinic directly. If your pet needs care beyond what our hospital can provide, we will refer you to an emergency facility in the area. We may be able to make this determination over the phone, to expedite proper care, so please call in advance if able.
Business Hours
- Hours
Monday & Thursday: 8:00am – 6:00pm
Tuesday & Wednesday: 8:00am – 5:00pm
Friday: 8:00am – 3:00pm
Saturday: 8:00am – 12:00pm
Sunday: Closed
- Location
- Phone
After-Hours Emergency Care
If our clinic is currently closed, we can direct you to an Emergency Care center in the area. Please call before arriving.
After-Hours
Rochester Emergency Veterinary Services
Rochester NY 14607
585-775-0020
Weekdays – 7pm-7am
Weekends – open 24 hours
Ark Urgent Care (will see exotics, cats & dogs)
Rochester NY 14467
585-487-8700
Monday, Friday & Saturday – 8am-10pm
Tuesday, Wednesday & Thursday – 8am-8pm
Sunday – 9am-10pm
Animal Intermediate Care (Call for exotics. No birds or reptiles)
Webster NY 14580
585-684-7901
Call for hours
Orchard Park Animal Hospital (exotics, cats & dogs)
Orchard Park NY 14127
716-662-6660
Open 24 hours
Urgent Care
For time-sensitive needs, we may offer urgent pet care same-day. Please call our clinic first so we can prepare for your arrival, better understand the nature of your situation, or potentially direct you to another nearby clinic if we cannot see or properly care for your pet.
In some circumstances, we may be able to provide care or further direction over the phone, so please call before arriving.
Business Hours
- Hours
Monday & Thursday: 8:00am – 6:00pm
Tuesday & Wednesday: 8:00am – 5:00pm
Friday: 8:00am – 3:00pm
Saturday: 8:00am – 12:00pm
Sunday: Closed
- Location
- Phone