We are NOT an urgent care or emergency facility.
We are a primary care provider. If you are an established client, we encourage you to contact us with medical emergencies during business hours. For after-hours care, see the recommended Urgent Care/Emergency facility list.
If you are not an established client and your pet is experiencing a medical emergency, we recommend you contact your pets primary care provider or an urgent care/emergency facility from the list below.
Rochester Emergency Veterinary Services
Rochester, NY (585) 775-0020
Weekdays – 7pm-7am | Weekends – open 24 hours
Ark Urgent Care
will see exotics, cats & dogs
BY APPOINTMENT ONLY-CALL FIRST
Rochester, NY (585) 487-8700
Monday, Friday & Saturday – 8am-10pm | Tuesday, Wednesday & Thursday – 8am-8pm | Sunday – 9am-10pm
Animal Intermediate Care
Call for exotics. No birds or reptiles
Webster, NY (585) 684-7901
Call for hours